I just want my refund.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. The original I sent on Dec 30th, the main ones then a screenshot of how many emails were sent.Over 50. The lack of communication & not letting me know they even received it when they did is the main red flags for me. Them when u get one it's always an excuse of sorts. There's been days of no ************* have to email multiple times to get a response. I'm worried they are trying to steal my money tho bc of how they've handled all this. Said they are going by order on when things came in. A few days later I emailed again & find out that they're supposedly behind & had alot of returns. They responded with they did & that their team has to process it & then I'll get my refund. I also send a screenshot of **** tracking to show they fs received it. I saw they received it 2 days previous on the 9th so I emailed yet again that day & told them I tracked ******* says they received it. I emailed about it & the cost of the return ************ responded on the return label but ignored the part about my package & if they received it yet so looked it up.mind you this was on Jan 11th. I received no email or confirmation of any kind that they had received it. They had told me I'd get my refund 3-8 business days after they received my returned bottles if vape liquid. I sent them the receipt from the post office which included the tracking number. I emailed ***************************** told me I had to first pay to return them in order to get a refund which cost me $20.70 bc they refused to send me a return label claiming they don't do return labels for any reason even when am order s**** up is their own fault. It was correct when I confirmed my order but when I received my order I found it was somehow switched & I had 11 bottles of the 3mg liquid & 3 bottles of the 0mg. I placed an order for 11 bottles of 0mg & 3 bottles of the 3mg vape liquid.
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